Pardon the Interruption

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The site was down for roughly 50hrs, due to an attack on my trackback system. I have since disabled this feature. Once I've upgraded my MT publishing engine, I will again activate this feature.

// Begin Rant:

While we're on the subject of site management, I have not had very many outages, nonetheless, they are very frustrating. I suppose the rub is the idea of zero notification of an issue.. As it often said, communication is paramount. It would be nice if the datacenter admins would communicate directly with the patron or at least alert the third-party reseller of a potential server load issue before simply suspending an account.

After the twenty-four hours, and chasing down a third-party below is the rationale for account suspension. While I know that when you manage several accounts on a disk whose server hosts several virtual domains, you can ill-afford a rogue process consuming precious resources. Obviously, it could bring the server to its knees. All I would ask is a courtesy msg, to empower the user to take the appropriate action to resolve the matter.

End Rant //



At the time of suspension our servers load average was a very unstable: 20.0. After suspending the account the servers load average dropped quickly to its normal, stable range of 1.0-4.0.

Please work with the script providers and/or website developers to make the scripts more shared-resource server friendly. Until then the site will continue to have its web access disabled.

Processes snippet:

PID USER PR NI VIRT RES SHR S %CPU %MEM TIME+ COMMAND
31375 x 16 0 17976 14m 1912 D 99.9 0.4 0:01.57 /usr/bin/perl -w mt-tb.cgi
31376 x 18 0 17032 13m 1780 R 99.9 0.3 0:01.58 /usr/bin/perl -w mt-tb.cgi
31377 x 18 0 17700 13m 1812 R 99.9 0.3 0:01.56 /usr/bin/perl -w mt-tb.cgi

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    About this Entry

    This page contains a single entry by AG published on August 13, 2006 2:34 AM.

    Understanding the OSS model (revisited) was the previous entry in this blog.

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